These terms govern the rules for using the online game server EternMU, operated by Eternmu s.r.o., registered at Příčná 1892/4, Nové Město, Prague 1, Company ID: 23754010 (hereinafter referred to as the "Operator").
By using the EternMU server, you agree to these terms. If you do not agree, please do not use the service.
For all inquiries and communication with the Operator, please use the contact email address: [email protected].
For registered users, the preferred method of communication is the ticket system available on the server's website.
- Playing on the EternMU server is free of charge. The EternMU game server guarantees completion of the game without the need for investment. Placement in the TOP ranking is not guaranteed.
- To use all features, registration and creation of a user account is required.
- Registration is only possible for persons over 13 years of age. In accordance with Regulation (EU) 2016/679 (GDPR) of the European Parliament and Council, the Operator is not authorized to collect personal data of persons under 13 years of age.
- Users aged 13–17 may create an account only with the consent of a legal guardian. By declaring in the registration form, the user confirms that this condition is met.
- If you have questions regarding registration, you may contact [email protected].
- Users have the option to purchase premium virtual currency, which is usable exclusively within the online environment of the EternMU server. The game currency is not required to complete the game.
- This currency has no monetary value outside the game environment and cannot be exchanged back for money or any other equivalent.
- Purchases are made via the payment gateway of Comgate a.s. The user is obliged to follow its terms and conditions during the purchase.
- In case of payment issues, the user may contact [email protected] or use the ticket system.
- By purchasing and subsequently using the premium currency (ECoin), the game environment is irreversibly affected, especially its economy. For this reason, it is not possible to exercise the right to withdraw from the contract (payment cancellation) after its use.
- Since playing on the server does not require any investment, we recommend that each user carefully consider the purchase and subsequent use of premium currency.
- The user agrees not to interfere with the server operation in a way that could compromise its stability, security, or other players.
- It is forbidden to use automation tools, scripts, or modifications that are not explicitly permitted by the Operator.
- Violation of these rules may result in temporary or permanent account suspension without compensation.
- By logging into the online server environment, the user confirms that they have read and agree to comply with the internal server rules.
- Internal rules primarily govern player behavior within the game environment and chat.
- Users are required to behave respectfully, treat other players with courtesy, and refrain from any expressions that may be considered offensive, discriminatory, or otherwise inappropriate.
- Compliance with the rules is overseen by the server's admin team, which has exclusive and unquestionable authority to decide on individual penalties.
- Violation of internal rules may result in the Operator withdrawing from the agreement, account suspension, and denial of access to services, even without prior warning.
- The current version of the internal game rules is available at: Internal Game Rules
- The user acknowledges that the game may contain errors or technical deficiencies.
- By connecting to the server, the user agrees to accept these issues and confirms they do not mind them.
- If game items are lost or another issue arises due to a server error, the operator is not obliged to provide any compensation to the user.
- However, the Operator commits to actively identifying and resolving errors to ensure the highest possible stability and service quality.
- The Operator does not guarantee uninterrupted server availability.
- The service may be temporarily suspended at any time due to maintenance, updates, or technical issues.
- The Operator is not responsible for any damages or loss of game progress caused by outages or service interruptions.
- The Operator is not liable for damages incurred by users in connection with the use of the service, except where explicitly required by law.
- The user acknowledges that the service is provided "as is" without any guarantees.
The processing of personal data is governed by the Privacy Policy (GDPR), which forms an integral part of these terms.
To exercise rights related to personal data protection (e.g., access, correction, deletion of email), the user may contact [email protected] or use the ticket system.
These terms are governed by the laws of the Czech Republic.
- The Operator reserves the right to modify these terms at any time. Users will be informed of changes via the website or upon login.
- By continuing to use the service after changes to the terms, you express your agreement with the updated version.
- These terms become effective on the date of their publication on the websites eternmu.cz, eternmu.eu, and eternmu.com.
- By registering and logging in, the user confirms that they have read, understood, and agree to comply with the terms.
- For any questions, comments, or requests, you may contact the Operator at [email protected]. Registered users are encouraged to use the ticket system on the website.